Joralixonea - Joralixonea – practical travel planning from Ireland

Data we collect and where it comes from

We collect personal data so joralixonea.sbs can run smoothly, respond to your travel enquiries, and stay compliant with Irish and EU law. Most information comes directly from you when you use our contact forms, subscribe to updates, or interact with our site. We only ask for details we actually need to provide a response or improve the service.

Contact details you provide, such as your name, email address, and phone number, when you reach out to us.
Trip details you share, like preferred dates, destinations, and general travel preferences, to handle your enquiry.
Technical information, including IP address, browser type, device data, and pages visited on joralixonea.sbs.
Cookie and analytics data that shows how visitors navigate the site, where they arrive from, and which content is used most.
Subscription preferences, such as whether you want to receive occasional travel updates or planning notes from us.

Some data, such as technical logs and cookie information, is collected automatically when you visit joralixonea.sbs. This helps us keep the site secure, understand how people use our travel content, and fix problems. You choose which non essential cookies we can use, and you can change that choice at any time.

How we use your personal data

We use your personal data mainly to respond to your messages, manage our relationship with you, and keep joralixonea.sbs running safely. That includes answering travel planning questions, sending service messages about your enquiry, and maintaining records so we can track how we have handled past requests. We also use aggregated analytics to see which pages are helpful and where people get stuck, so we can improve the site.

Where you have chosen to receive updates, we use your contact details to send occasional travel notes or relevant information about Joralixonea. You are always in control and can opt out at any time. We may also use limited technical data and cookies to keep the site secure, detect misuse, and protect against fraud. We do not sell your personal data or use it to make automated decisions that have significant effects on you.

Your data protection rights

Under the GDPR and Irish data protection law, you have rights over how your personal data is used, including access, correction, deletion, restriction, portability, and objection in certain situations. You can also withdraw consent where we rely on it and lodge a complaint with a supervisory authority. If you contact us about your rights, we will respond as soon as we reasonably can and explain what we can do in practice.

Right to access information

You can ask us what personal data we hold about you, why we have it, and how we use it, and we will provide a clear copy.

Right to rectification

If any personal data we hold about you is inaccurate or incomplete, you can ask us to correct or update it promptly.

Right to erasure

You can ask us to delete personal data we hold about you when it is no longer needed or where you withdraw consent.

Right to data portability

You may request a copy of certain personal data in a structured, commonly used format to reuse or share with another service.

When we share your data and why

We share your personal data only when it is necessary, lawful, and aligned with how this notice describes our service. Typical examples include working with trusted providers who host our website, send transactional emails, or help us understand how joralixonea.sbs is used. These partners must follow strict confidentiality and security obligations and cannot use your data for their own unrelated purposes.

In some situations we may also need to share information with public authorities, regulators, or legal advisers, for example to meet a legal obligation, respond to a lawful request, or protect our rights. If we ever work with travel related partners on a specific enquiry, we will only share the minimum information needed and, where appropriate, ask for your clear agreement first.

How we protect your data

We treat the security of your personal data as a practical, day to day responsibility. Joralixonea uses reputable hosting providers, encrypted connections, and access controls so that only people who genuinely need to work with your information can see it. We review our tools regularly, apply updates, and keep logs that help us spot unusual activity or technical issues before they become problems.

No system is perfectly secure, but we work to reduce avoidable risks. If we ever suspect a data incident that could affect you, we will investigate quickly, take steps to contain it, and follow our legal duties to notify you and the relevant authorities where required. You can help by keeping your devices secure and being cautious about sharing sensitive details in open emails.

Privacy at Joralixonea